Compass Express

Compass Express is an internal application used by NBCU's Cable and Broadcast networks for television scheduling.

Problems
Compass had been the default scheduling tool used by all of the NBCU networks. However, this complex system had become bloated with random features added with little consideration for the user experience or design. Small tasks required shifting through an overload of congested modules, menu options, and irrelevant data. There was no mobile accessibility which left users tethered to their computer desktops.

Design Solutions
The client opted for a lightweight, supplemental version rather than overhauling the entire system. Key use cases were identified through interviews with scheduling teams, which surfaced opportunities for new features not found in the central system. Navigation was stripped down to the essentials, with critical task flows simplified to their core functionality. Ease of data navigation, with mobile-friendliness, competitive network data, filtering options, and a cleaner approach to metadata were all incorporated.

Result
While the original Compass remains the tool for complex scheduling features, Compass Express is the lightweight, mobile-friendly alternative for basic team needs. With clutter-free competitor data and flexible views, it delivers a manageable, stress-free experience for simple scheduling tasks.